I emailed Blair from Pinnacle Doors for a quote on a garage door that had just broken and within 15 minutes he had gotten back to me to arrange for a quote. He arrived when he said he would, fixed my door so that we could open it completely all for free. It took a while for us the get our garage fixed so that we could get a new one as the insurance company would not pay for anything, but I kept in touch with Blair to keep him informed of what we were doing. I had two other quotes and they were a lot more expensive for apparently the same product, so I didn't see the point of going anywhere else. My door was put up last week by one of his guys,I had a minor concern with the door which I told Blair about and came out and fixed straight away. Couldn't be happier. He is reliable, which in this day and age is remarkable and he is concerned that your happy and satisfied. I can highly recommend him and his company.