If you’re thinking about buying a new garage door or having your current door repaired, one of the first steps in the process is finding a professional garage door company you can trust.
But how do you find a garage door company you can be confident will deliver a quality product and provide a professional installation or repair service?
The answer is to carry out research so you can be sure you’re working with a reputable business that will meet your needs.
Whether you’ve heard about a company from colleagues, family or friends or just starting to search online for the best garage door company in your area, finding the right fit for you doesn’t have to be a hassle.
Here’s what to consider and how to check the reliability and reputation of the business.
Start with An Online Search and Assessment
Most people start their search for a local business online. Start your search with entering ‘garage doors Perth’ into Google’s search engine or the name of a company you want to research.
To assess a reputable garage door company:
Check Their Google Reviews. Does the company have plenty of five-star ratings and reviews from clients? Have they responded professionally to reviews and followed up on any complaints?
For example, Pinnacle Garage Doors has 245+ five-star ratings and positive comments from clients. We’re one of the most trusted garage door companies in Perth.
Look for Google Local Guide Recommendations. Google Local Guides is a global community of explorers who write reviews, share photos, answer questions, add or edit places, and check facts on Google Maps. Millions of people rely on guide contributions to decide where to go and what to do.
If a local guide has reviewed a service, it adds credibility that the service is legitimate. Here are some local guide reviews for us found on Google.
Check Trusted Third-Party Sites. Review sites such as Product Review, Houzz, ServiceSeeking and other third-party services can show you the top-rated garage door companies in your area and their reputation among customers. A simple search will provide you with the information you’ll need to make an informed choice.
Here’s an example of a review from Product Review:
Check Their Website. When you’ve found a company you’re interested working with, go to their website and check all logos, phone numbers and addresses on the site against advertisements to make sure their information is consistent.
Pay attention to the site’s content and quality. Most reputable companies will also list reviews.
Another tip is that quality garage door companies will take the time to have an informative blog section on their site. Check to see if a garage door company has a blog, how long they have been posting blogs and read a few to see the quality. Look for blog articles with important and helpful garage door information.
Garage Door Company Facts to Consider
Once you’ve narrowed down your search to a few companies, here are some things you should ask the company and consider carefully before making a decision:
- History. How long has the company been in business, how experienced are they and can they provide some examples of the jobs they have done for customers in your area.
- Insurance. Does the company have insurance and any necessary licenses or accreditations?
- Professionalism. Do they respond to enquiries in a timely manner, provide a detailed quote and give a clear explanation of what they will do?
- Quality. Does the company supply quality brands and accessories with warranty on products and guarantees on workmanship?
Choose Perth’s Most Trusted Garage Door Company
If you’re looking to repair or replace your garage door, choose Perth’s most trusted garage door company, Pinnacle Garage Doors.
We’ve got more than 245 five-star ratings and reviews on Google and have been a leading provider of garage door services in Perth for more than 25 years.
Customers love our attention to detail, quality products, excellent service and competitive pricing. Here’s more of what our customers say: